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[Solved] ffs.
Topic Started: Oct 22 2009, 11:41 AM (121 Views)
Welliottdude
Member
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Hi,

Slightly more unusual issue here. I know my CNAME is set up because when I go to http://forum.phoenixelite.net it displays "This domain is not setup for a ZetaBoards board" but when I go to my control panel and try to add "forum.phoenixelite.net" as a domain, I get "The domain you have entered (forum.phoenixelite.net) does not appear to point to this server. The domain should point to s1.zetaboards.com with a CNAME record."

I'm on a cPanel without WHS access which means I had to ask my domain host (Byethost) to set up the CNAME for me but I know they set it up correctly because it was working earlier until I deleted the domain entry (intending to re-add it in an attempt to try something) and now it won't go back on.

The reason I removed it in the first place is because I was trying to figure out why www.forum.phoenixelite.net gave an error when it specifically says on the ZB ACP that you don't need to add a second entry for www. Any help with that issue would be appreciated too but it's useless until I get this sorted.

I would describe myself as an advanced user but I'm reaching my wits' end with this one.

Board link: s1.zetaboards.com/PhoenixElite/

Thanks.
Edited by Welliottdude, Oct 22 2009, 11:44 AM.
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Jonathan
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Try adding the domain into your Domain Manager now. It may just take time. If you're still encountering trouble, submit a Support Ticket from your Admin CP. :)

Jonathan
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Welliottdude
Member
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After over 9000 hours of $##*ing around while high, I finally sorted it out. Big shoutout to Byethost support here, they helped immensely. I didn't expect their support to understand when I started talking about Zetaboards and how the domains don't work with www in the url but they knew exactly what I wanted and how to do it. Hell, 12 hours later I even have a working 302 from www.forum.phoenixelite.net to forum.phoenixelite.net. Mission completely accomplished. :)

Thanks for your help, Jonathan.
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