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Support Rules

Posted Image Please Note: This is an Invisionfree support forum


Before Asking for Support…

  • Use the Search feature.
  • Read the FAQ/Documentation. It contains answers to the majority of problems you will encounter.
  • Post a link to your board. This is the only time it's okay to do that in a topic. This allows those who give support to take a look at the problem as it occurs on your board.
  • Use a Descriptive Topic Title. The quickest way to get your question answered is to be descriptive about your problem. (Not "Help" or "Problem".)
  • Do not bump your topic unless 24 hours have passed. If you bump your topic, it will be closed.
  • Do not post your topic in more than one section. This will lead to confusion for both yourself and those trying to help.
  • This is not the place to discuss server problems. You can see if your server is offline on our server status page. Posting about a server problem will not contribute toward fixing the problem and prevents other users from receiving support for their issues. Topics will be closed.
  • Do not PM staff for support. You may use this board or the support ticket system. If you continually PM staff for support, you will lose the ability to use the PM system.

Before Giving Support…

  • Know what you are talking about! Poor support helps no one. If you do not know the answer to a question, do not post or users may report your post. (You'll get in trouble.)
  • Do not ask for Admin CP access. If a problem can only be solved by accessing the Admin CP, tell the user to send in a support ticket.
  • If a topic or user is breaking the rules, report it using the Posted Image button. Backseat Moderation will not be tolerated. Poor Support will not be tolerated. Report any posts that fit these categories.


All Board Rules still apply. This includes the signature size guidelines.
Make New Topic
Announcements
Thinking of Converting to Zetaboards?
Please read for important information.
Nicola
Dec 8 2008, 04:02 PM
InvisionFree Documentation Index
Jonathan
Sep 13 2008, 04:28 PM
Provide a Board Link
Help us help you!
Jonathan
Jul 7 2008, 02:01 PM

General Support - IF
  Title Topic Starter Replies Views Topic Info
Regular Problem with some forums....
Ashikins 2 83
Nov 16 2009, 10:53 AM
Last Post By: Ashikins
Regular Different Color Names For Different Users
Admins/Mods/Members/Banned ect
Curlack 1 80
Nov 16 2009, 03:11 AM
Last Post By: sgtog
Regular Automatic image resizing
HiroW 2 112
Nov 14 2009, 11:25 PM
Last Post By: Lord Drakcos von Ravenwolf
Locked [Solved] Validating to Member account
DazedConfused 4 67
Nov 14 2009, 04:20 PM
Last Post By: DazedConfused
Locked [Solved] board resize?
resizing the post size
revival 2 47
Nov 14 2009, 10:22 AM
Last Post By: revival
Regular Members complain of Trojan?
hoopiest-frood 3 120
Nov 13 2009, 03:56 PM
Last Post By: sheelz321
Regular Spell check / chatbox
molibdimum 0 41
Nov 13 2009, 12:09 PM
Last Post By: molibdimum
Regular Anonymous Members
Momto2Divas 2 90
Nov 13 2009, 12:05 PM
Last Post By: Jinx_da_kat
Regular Prevent guests from viewing threads
Eygie 4 111
Nov 12 2009, 08:50 PM
Last Post By: Astrid01
Regular Blog...
Vahi 0 32
Nov 12 2009, 04:30 PM
Last Post By: Vahi
Regular Question about ROOT Admin Group
kikki 1 51
Nov 12 2009, 02:20 PM
Last Post By: cvn-tv-dip
Regular User Title/Ranks Above the Avatar and Custom Title? Also..
Danjun 1 83
Nov 12 2009, 12:20 PM
Last Post By: aang8again
Regular Dice code
Please for my RPG forum
Espada 2 61
Nov 11 2009, 07:17 AM
Last Post By: ~kato~
Regular ihave a question...
swagga 2 90
Nov 10 2009, 11:27 PM
Last Post By: Tony
Regular Problem with my forum
Forum problem.
NaGiNiX 2 169
Nov 10 2009, 08:40 PM
Last Post By: Jonathan
Regular Sub-Sub Forums?
aang8again 2 100
Nov 10 2009, 05:48 PM
Last Post By: cvn-tv-dip
Regular Latest Topics and Posts/Twitter feeds.
aang8again 0 42
Nov 10 2009, 05:41 PM
Last Post By: aang8again
Regular The only admin of my board is gone
unable to get new members
PhantomLink29 3 119
Nov 10 2009, 12:28 PM
Last Post By: sgtog
Moved Moved: Html help
Regular 2 questions
Troganson 1 58
Nov 9 2009, 05:05 PM
Last Post By: Codes Rock
Make New Topic