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Support Rules

Posted Image Please Note: This is an Invisionfree support forum


Before Asking for Support…

  • Use the Search feature.
  • Read the FAQ/Documentation. It contains answers to the majority of problems you will encounter.
  • Post a link to your board. This is the only time it's okay to do that in a topic. This allows those who give support to take a look at the problem as it occurs on your board.
  • Use a Descriptive Topic Title. The quickest way to get your question answered is to be descriptive about your problem. (Not "Help" or "Problem".)
  • Do not bump your topic unless 24 hours have passed. If you bump your topic, it will be closed.
  • Do not post your topic in more than one section. This will lead to confusion for both yourself and those trying to help.
  • This is not the place to discuss server problems. You can see if your server is offline on our server status page. Posting about a server problem will not contribute toward fixing the problem and prevents other users from receiving support for their issues. Topics will be closed.
  • Do not PM staff for support. You may use this board or the support ticket system. If you continually PM staff for support, you will lose the ability to use the PM system.

Before Giving Support…

  • Know what you are talking about! Poor support helps no one. If you do not know the answer to a question, do not post or users may report your post. (You'll get in trouble.)
  • Do not ask for Admin CP access. If a problem can only be solved by accessing the Admin CP, tell the user to send in a support ticket.
  • If a topic or user is breaking the rules, report it using the Posted Image button. Backseat Moderation will not be tolerated. Poor Support will not be tolerated. Report any posts that fit these categories.


All Board Rules still apply. This includes the signature size guidelines.
Make New Topic
Announcements
Thinking of Converting to Zetaboards?
Please read for important information.
Nicola
Dec 8 2008, 04:02 PM
InvisionFree Documentation Index
Jonathan
Sep 13 2008, 04:28 PM
Provide a Board Link
Help us help you!
Jonathan
Jul 7 2008, 02:01 PM

General Support - IF
Pinned Topics
Locked Pinned: Welcome to the General Support Forum
Rules and Information
Stephen 2 3,440
Oct 21 2008, 10:47 PM
Last Post By: Stephen
Locked Pinned: Hacking FAQ & Step-by-Step Guide
InvisionFree Version
Will 0 2,692
Oct 21 2008, 10:47 PM
Last Post By: Will
  Title Topic Starter Replies Views Topic Info
Regular Additional Pages HELP
some troubles with more than one page in a topic
TADAwmci 2 51
Yesterday, 9:39 PM
Last Post By: TADAwmci
Regular Offline or Dead?
Vanguard2209 4 61
Yesterday, 12:45 PM
Last Post By: trevormacster1
Regular Changing text color
pikaby 1 26
Yesterday, 12:36 PM
Last Post By: trevormacster1
Regular Skin exceeds wrappers limit
going over 20k characters
cmasterchief 2 24
Yesterday, 12:32 PM
Last Post By: trevormacster1
Regular Broken Images
please help
DoO_Joris 2 44
Nov 5 2009, 07:42 PM
Last Post By: DoO_Joris
Regular Portal Front Page
pulsar_stu 0 13
Nov 5 2009, 04:03 PM
Last Post By: pulsar_stu
Regular Help Please!
Sidebar/link/image....
Marta1313 2 38
Nov 5 2009, 02:12 PM
Last Post By: Marta1313
Regular How do I bring back my board?
exactly what it says on the tin.
cmasterchief 2 41
Nov 5 2009, 05:34 AM
Last Post By: cmasterchief
Regular "Today's Active Topics" Problem.
Search Function doesn't work.
Penrose 2 42
Nov 5 2009, 12:44 AM
Last Post By: Penrose
Locked [Solved] Resolved
Frank007 0 30
Nov 4 2009, 08:52 PM
Last Post By: Frank007
Regular Post reply, quote, edit... buttons not appearing
vintagepksweetie 4 103
Nov 4 2009, 08:10 PM
Last Post By: vintagepksweetie
Regular Please Help me!
Please
darkne 1 27
Nov 4 2009, 07:51 PM
Last Post By: Jonathan
Regular Icon?
Emerald Valley 1 20
Nov 4 2009, 06:05 PM
Last Post By: Jonathan
Locked [Solved] Help! Pips/Ranks Not showing?
Ashley_55 3 65
Nov 4 2009, 03:07 PM
Last Post By: Amihisss
Regular HELP ASAP
Avatar and personal photo
Cupacake 12 123
Nov 4 2009, 10:02 AM
Last Post By: Cupacake
Regular Offensive Advertisements
PrincessDee 1 60
Nov 3 2009, 07:02 PM
Last Post By: Tony
Locked posting blank topics
-wall- 3 40
Nov 3 2009, 04:48 PM
Last Post By: Lout
Locked [Solved] I want this background on my skin
can someone help me?
Marta1313 0 37
Nov 3 2009, 12:17 PM
Last Post By: Marta1313
Make New Topic